When you begin the transition to push-to-talk two way radios for your organization, there is a bit of a learning curve and training that should be required. This will help to make sure that everyone is on the same page about basic rules when it comes to using radios for business. This checklist will help to ensure you cover all the basics as you move forward with your training so that everyone can communicate effectively with your new push-to-talk two way radios.
⬜ Terminology and Lingo
It may feel like your team is learning a new language when you first begin using push-to-talk two way radios. We offer a couple of guides to help you perfect the PTT terminology and lingo so you can teach it to your team.
Mastering these shortcuts will help keep radio chatter down and allow for precise messaging when the situation calls for it. More importantly, it helps to clarify communication to avoid potential misunderstandings.
⬜ Everyday Operations
Your training checklist also needs to include everyday operations and cover things like charging batteries, changing batteries, end-of-shift protocols for radios so that they are available for the next shift, and beginning-of-shift protocols to make sure the radios are fully charged and ready to go for current shifts.
Having a system in place helps to reduce risks of radio malfunctions or having no “juice” when they are needed most.
⬜ Push-to-Talk Two Way Radio Etiquette
Following the “rules” of push-to-talk two way radio etiquette isn’t only about minding your manners when using these radios. It’s about increasing message clarity so that your team knows their messages are being heard.
These are a few of the basic rules of radio etiquette to consider and you may feel the need to add your own rules as your use of these radios evolves.
⬜ Emergency Operation
It’s important that you adopt a specific protocol for emergencies and work with your team to make sure every member of your team knows what to do when emergencies arise.
This includes the use of the SOS panic button to call for help and override all other channel chatter going on. Another emergency feature is the Lone Worker Notification. Here you can set a time variable, so that if a user does not transmit within the set time parameter, your dispatcher will be notified.
Get more from your tranining efforts by including simulations and mock situations in your training that allow your team to practice using radios. Peak PTT can work with you to make sure you’ve got all the basics covered so you are positioned for maximum success.
This guide offers an excellent beginning for your radio training checklist, and feel free to contact us to learn more! 855-60 – 6161.