Chances are good that if you’ve invested in push to talk two-way radios for your business, communication is important for your organization. If you’re going to the effort of investing in tools to facilitate communication, it’s a good idea to establish a few policies or protocols to ensure clear communication within your organization. These tips for clearer PTT communication will help.
Avoid Words that May Be Difficult to Understand
Choose your words carefully to avoid words that are not only ambiguous but also may be difficult for the person or people on the other end of the radio to understand. Even common words, like “yes” or “no” may be difficult to decipher on the clearest of digital two-way radios. Instead, use words like “affirmative” or “negative” to communicate.
Use Short Sentences
The shorter your sentences, the fewer opportunities exist for someone to misread or mishear what you’ve said. Keep your messages short. Make your point. End the transmission. This aids substantially in avoiding misunderstandings. It also helps to save time with clarifications or unnecessary chatter. That goes a long way toward improved operational efficiency.
If a longer message is necessary, break it into shorter several shorter messages. Indicate breaks in the message by saying “break” and waiting a few seconds before continuing. This allows others on the team an opportunity to seek clarification or ask questions before moving on to the next part of the message.
Learn the Phonetic Alphabet and Use it Well
Whenever it becomes necessary to spell words or use letters when giving out addresses, use the phonetic alphabet to avoid confusion.
Using the phonetic alphabet is also an excellent tool to ensure your team is paying attention to keywords in the message you’re sending. You may even want to repeat the spelling, using the word “repeat” before doing so, to emphasize the importance of a word.
Purchase Essential Accessories
If you have people working in the field, there are some accessories that are critical. Not only will they make it easier for them to communicate via two-way radio. They will also help to keep the conversations clearer and easier to understand. One of those accessories is an surveillance headset with earpiece and mic. Another is a lapel microphone. Both pieces of equipment assist with clarity in speaking or hearing allowing massive improvements in communication all around.
Communication is the reason you invest in push to talk (PTT) two-way radios for your organization. Keeping communication clear and concise is necessary to make that communication work with you.
Contact Peak PTT to learn more about equipment and accessories for your organization that can improve organizational clarity and the overall quality of your PTT experience.