Peak PTT Blog

Lots of reasons!

We Consider Great Customer Service Essential

At Peak PTT, we prefer to take care of business the old-fashioned way: through great service, honesty, trust, and strong relationships. We take pride in our business, and we want to provide you with the best Push to Talk solution for your needs.  Our actions will speak volumes on the level of service we provide.

We believe in the human connection. If you ever need to call or email us for any reason, you can rest assured that we will answer you ourselves.

We Provide Value

Our Push to Talk solutions provide customers with the best form of nationwide communication while they work. However, that is not all we do. We also strive to give you the best value with every purchase.

We Have High Standards

The Push to Talk products we offer are reflections of us. We care about the impression we make, and we care about the products we sell at Peak PTT. Our PTT products are proprietary, and we stand by them. We hold ourselves accountable for every item that leaves our warehouse because we believe in operational excellence and integrity.

We Are Quietly Confident

We believe we are the best, but we know how to let our work and our products speak for themselves. Arrogance and boastfulness tend to overshadow character. At Peak PTT, quality takes precedent.

You Do Not Need a Contract

When you go with Peak PTT, you do not sign a contract, and you can cancel your service at any time. Instead, you pay monthly per radio. This gives you the freedom to expand, minimize, and change based on your needs. And, since Peak PTT radios arrive ready to use out of the box, you can enjoy the most convenience with the least work.

We Give You the Power to Customize

With Peak PTT radios, you can customize your setup to suit your specific needs. We can change your radio names. You can create as many channels as you want or need. You can use your Peak PTT radio to chat with one other radio privately or create multiple channels to chat with specific users and groups.

We Prioritize Safety

According to the DOT, two-way radios are allowed while driving. Additionally, our Peak PTT-84G radio has a panic button that will alert your dispatch center when pressed. Each of our radios acts as a GPS tracker, so all employees with radios can be located, including those who have pressed the panic button.

 We Have a Generous Return Policy

If within the first 45 days of purchase, if you are not completely satisfied, return your radios to Peak PTT for a refund of your radios, less any actual shipping, activation and airtime charges.

We Offer Lots of Ways to Contact Us

 Live Chat Support!

 Phone: 855-600-6161

 Email:

For General information: info@peakptt.com

For Technical Support: https://www.peakptt.com/pages/peak-ptt-technical-support-billing-support

For BIlling Questions: https://www.peakptt.com/pages/peak-ptt-technical-support-billing-support

For Radio Name Changes: https://www.peakptt.com/pages/radio-name-change-form

For For Sales Inquiries, General Questions, Etc.:  https://www.peakptt.com/pages/sales-inquiry-form

Our Office Hours: M-F from 7 am – 5pm PST.
Emergency Support, Available 24×7
Phone: 855-600-6161

 

Push-to-talk two way radios are an incredible way for you to communicate with someone that you are working with. It is quick and simple and could not be made easier. There are accessories that can be added on to the existing push-to-talk two-way radio to enhance communication.

Here is a list of the top five ways to improve communication even further with your push-to-talk two way radios:

Continue reading “5 Ways Push-to-Talk Two-Way Radio Accessories Enhance Communication”

Emergency medical responders spend a lot of time on the road and on the go. You’re constantly being called on to respond to tense situations in locations that could be dangerous, in weather that could also be dangerous, and in some of the worst, tension-fraught moments of peoples’ lives. If anyone on the road needs the ease, convenience, and reliability of push-to-talk two-way radios, it is people working as emergency medical responders. These are just a few of the reasons why.

Continue reading “Push-to-Talk Two-Way Radios for EMT / Emergency Medical Responders”

Communication has changed — and continues to change everyday. Over time, the speed of communicating with another person or group of people increased, to the point where it can not be instantaneous. Today, businesses count on this type of instant communication, which is where SLA uptime comes in.

First Things First, What is a Service-Level Agreement?

Continue reading “What is SLA Uptime?”

According to the National Centers for Environmental Information (NCEI), May 2021 has seen 7,242 fires, which is the 8th most since the year 2000. These fires have burned a total of 223,298 acres.

Year after year, firefighters work feverishly to attempt to stop these fires on a consistent basis. But with what is thought to be climate change, we’re seeing more fires, and they’re starting earlier in the season, making this an even more challenging endeavor.

Continue reading “Push to Talk Two Way Radios for Wildfire Monitoring Crews”

Push-to-talk (PTT) two-way radios come in handy in all kinds of situations, from construction to medical emergency services to events deployment, and more. For instance, PTT radios are also invaluable in school settings. With everything happening today, push to talk two-way radios can help schools reopen more efficiently with less chaos.

In 2020 and 2021, two different school years were interrupted by a global pandemic that is still ongoing. It is possible that a third school year might be affected in the coming months, with variants of COVID-19 still spreading. With PTT two-way radios, teachers, staff members, and administrators can communicate effectively while everyone tries to regain their bearings.

Continue reading “Importance of Push-to-Talk Two-Way Radios for School Reopenings”

There are quite a few banks that are still old school when it comes to their technology. They still may be using pen and paper for many of their processes and landline phones, for two examples. Larger banks have gone away from some old school practices, but small banks may still use them. Bert Lance once said “if it ain’t broke, don’t fix it”. This might be their mindset, but it is broken, and can definitely be fixed.

Continue reading “Push-to-Talk Two-Way Radios for Banks”

Push-to-talk (PTT) two-way radios are extremely useful in the grocery store industry as well as in other similar businesses of all sizes. With these radios, employees and management can communicate quickly and effectively over wide distances.

Implementing these radios in a grocery store can increase productivity, make the store safer, and improve customer satisfaction. This small change can have a large impact on grocery store operations.

Continue reading “Push-to-Talk Two-Way Radios for Grocery Stores”

Push-to-talk two-way radios have IP ratings that let consumers know how resistant to elements they are.

IP stands for ingress protection. The IP rating of a two-way radio consists of two digits.

• The first digit describes a two-way radio’s resistance against solid elements, like sand and rocks.
• The second digit describes the resistance to water.

Different push-to-talk two-way radios will have different IP ratings. This means that some push-to-talk two-way radios will be very waterproof (with an IP water rating of 8), while others might not be waterproof at all (with an IP water rating of 0).

Continue reading “How Waterproof Are Push-to-Talk Two-Way Radios?”

Once you’ve decided on the right push-to-talk two-way radios to improve your business communications, the next step is to choose the right accessories to complement your purchases. The right accessories can enhance your use of push-to-talk two-way radios making them that much more effective for your organization.

Continue reading “Buying Accessories for Your Push-to-Talk Two-Way Radios”