Most every driver from tourists and travelers to truckers depends on travel centers for fuel, food, and other amenities. Long-haul truck drivers can spend days and weeks away from home use travel centers as a place to take a break, fuel up, and seek comfort and safety during their long trips across the country.
As a travel center owner or manager, you know that on any given day you can see thousands of customers and depend on your range of employees to provide optimal customer service while staying on top of their other job requirements. Unlike a gas station or convenience store, travel centers provide a range of services and products for their patrons.
While some drivers stop at travel centers for a quick pit stop before they get back on the road, others like to unwind in the comfort and safety of the travel stop, and utilize services like showers for bathing and parking areas for rest. Regardless of what they’re seeking, the best travel centers are efficient, safe, and provide great customer service.
One way that travel center owners and managers look to improve their business is by investing in push-to-talk two-way radios.
How can two-way radios benefit your travel center?
Push to talk two way radios can be used beneficially in many areas of a travel center, including the below.
Checkout clerks: Checkout clerks are the front end of your business and they interact with customers more than any other employees. It’s important for them to have direct and easy communication with other employees. This can help them identify suspicious activity, perform stock and price checks, and address other important needs without needing to leave their post behind the counter.
Coffee stations: A fully stocked coffee station is imperative for every travel center. Without available coffee, you’ll find that some customers will leave without making a purchase and may be less likely to come back. Push-to-talk two-way radios allow employees to instantly inform other staff that the coffee station needs more coffee, sugar, or milk so that customers can get what they need when they need it.
Rest areas: Rest areas are another important part of travel centers. Because travel centers see high traffic, it’s important for employees to stay on top of regular stocking and cleaning of the restrooms. Two-way radios allow employees to quickly alert other employees that the rest areas need attending.
Propane stations: If employees working at the propane station need assistance, they usually need to go inside and track down a staff member. With push-to-talk two-way radios, they can stay at their position at the propane station while communicating on the radio that they require assistance.
Back and side doors: When a new delivery or vendor comes in, you want to make sure that the delivery is handled efficiently and properly. Two-way radios allow employees to instantly alert other employees that a delivery has come in and they require assistance.
Security: Security is another important thing to consider for your travel center. This includes loss prevention from theft and angry or violent people. If any security threats are identified, they need to be communicated to employees immediately so that the proper actions can be taken.
Looking into getting push to talk two way radios for your travel center. PeakPTT has affordable push-to-talk walkie talkies with no contracts. Radios, such as the Peak PTT 84-G 4G LTE radio is equipped with an SOS Button, allowing for instant emergency notification.