The biggest asset any mattress showroom has, apart from inventory, is its sales associates. Successful sales associates ensure that your business brings in revenue from sales and leaves the customer with high satisfaction so that they can recommend the store for future customers.
Any successful sales associate knows that communication is a key aspect of closing sales and effectively helping as many customers as possible. Poor communication, on the other hand, means that the sales associate is struggling to answer questions, help customers, and coordinate with other employees in the showroom, consequently causing overall sales to suffer.
When many customers are in a large showroom on a busy day, things can become hectic and messy for both employees and customers alike, as clear and easy communication is usually the first thing affected.
So what’s the best way to always ensure that your sales associates can effectively communicate? We think it’s our PeakPTT two-way radios!
Here are just some of the ways your mattress showroom can benefit from PeakPTT two-way radios.
Higher Customer Satisfaction
Push-to-talk two-way radios are a highly effective way of improving communication in any mattress showroom. Two-way radios allow employees to help more customers and know that each customer has been assisted.
Push-to-talk two-way radios also make sure that you don’t have to leave the customer to go get assistance – all you have to do is press one button and you have access to your coworkers. This means that the customer will experience a higher level of satisfaction, and will get the assistance they need faster than they would if an employee had to track another one down in the showroom. This is due to the ease-of-use and efficiency of PTT two-way radios.
Multiple Channels
Another perk of two-way radios that further facilitate great communication is the feature that allows for multiple channels. This way, you can designate a channel for sales associates, employees working in inventory, and keep one open for questions directed at supervisors and managerial staff. This will optimize employee communication and ensure that channels are never overloaded with different departments or employees trying to speak over one another.
Discrete Communication
You can further improve the customer experience by privately and discretely communicating to your coworkers with two-way radios. No more annoying customers with loud PA systems; push-to-talk two way radios can help you get the message to only those people who need to hear it without distracting your customers. Whether you need help moving mattresses, you are having trouble seeing over large objects or aisles when looking to assist customers, or you need help getting something from the back, push-to-talk two-way radios make the process easy.
PeakPTT Two-Way Radios for Your Mattress Showroom
Whether you have a large mattress showroom salesforce or a modest one, we have push-to-talk two-way radios for you. In fact, you can purchase as few as 2 radios to start, and add additional radios at any time.
Call 1-855-600-6161 and we’ll help you pick the right radios for your mattress showroom operations, and get you setup on the right plan.