Traditionally furniture stores are big, often set in large warehouses, and can average more than 35,000 square feet of selling space. While such large spaces are often necessary to house and display inventory for customers, they can be an issue for employees. For example, if a customer has a problem or issue that an individual employee needs a supervisor for, navigating the whole expanse of the store to find the supervisor can be difficult and time-consuming. That’s why communication is so key — especially in furniture stores.
Not only does good communication help you facilitate a sale, but it helps you keep customers happy, feel like their time isn’t being wasted, and it keeps employees from getting into frustrating situations where they can’t quickly find the assistance they need.
How Push to Talk Two-Way Radios Improve Communications in Furniture Stores
The best way to improve communication in environments like furniture stores is to invest in push-to-talk two-way radios. Two-way radios with push-to-talk capability allow your employees to communicate with each other and management with a push of a button. This means that they don’t have to go searching through the store and don’t have to leave the customer’s side, getting the customer the help they need almost immediately.
Here are just a few of the benefits of push-to-talk two way radios for furniture stores.
- Discrete communication: Another great reason to invest in two-way radios is that employees can communicate without bothering all of the customers in the store as a PA system does. Two-way radios allow for easy, discrete communication between workers. Whether you need help moving heavy furniture or you need assistance getting an item from the back, two-way radios make everything easier and seamless.
- Efficiency communication: Not only does good communication give both your employees and customers a better experience, but it makes your store more efficient. When your store is operating efficiently, orders are filled faster, shipments go out on time, and customers are satisfied, resulting in more profits and higher customer satisfaction.
- Multiple channels: Especially if your furniture store has many employees and many different types of employees you may be wondering if your radio channel will get overwhelmed by too many people trying to communicate at once. Luckily, you can choose a radio that has multiple channels so that you can divide your staff into departments so that only a handful of people are on each channel. You can also dedicate one channel to management so that you won’t be constantly listening to various departments’ normal communications, and that if anyone ever has a question specifically for you, they know how to contact you. This will streamline your communication and keep the line clear for any important messages.
Peak PTT Two Way Radios for Furniture Stores
PeakPTT offers communication solutions for your furniture store, with no long-term contracts. Our K2 PTT is our most popular option, and is ideal for small, medium, and even larger furniture stores.
Getting started is super easy → Review the process here (scroll to the bottom of the page), and feel free to call if you have any questions — we’re super friendly. 855-600-6161