Airports employ people in the thousands and even ten thousands and they can cover distances of many square miles. Even the smallest airports have a multitude of employees and significant distances for those employees and managers to cover.
Moreover, airports don’t have off days, they are often busy 24 hours a day and 365 days a year.
The size, number of employees, and 24/7/365 availability of airports are essential, but it poses unique challenges, one of which is communication.
Any given airport includes a number of departments, including, but not limited to:
- TSA & airport security
- Airlines
- Ground services
- Emergency services
- Engineering & construction
- Facility services and maintenance
- Retail and catering
- Baggage handling
- Air Traffic Control
- Border control
Communication within and across these departments can be very challenging, especially in a large, busy airport.
One way Airport Directors and Airport Operations Managers can drastically improve communication is by investing in quality Push-to-talk (PTT) two-way radios.
Below, we’ll go over some of the benefits of PTT two-way radios for airport support services.
Connect Departments Instantly
If there’s a security breach or emergency, fast communication is vital and with two-way radios, it’s made simple. For example, if there’s a security threat in a retail store, the retail store employee can immediately radio airport security rather than needing to dial their number on their phone.
If there is a more serious security threat that could affect all departments, employees on the ground can send out an airport-wide alert to all staff.
Multiple Channels
For the most part, airport support services will only need to talk to people in their departments. Two-way radios allow users access to multiple channels so that other departments aren’t flooded with communications they don’t need to hear. This keeps channels clear and ensures that all communications are department-relevant.
It also makes it easy for one department to contact another if they need assistance.
Lastly, Operations Managers and supervisors can keep specific channels open for them so that employees have a clear line of communication with managers when they need them.
Range
Peak PTT two-way radios utilize existing cellular infrastructure, giving them a virtually unlimited range.
Durable
Many airport support service employees, especially those working outside like ground services, need a durable radio that is built to withstand harsh weather conditions and drops.
Peak PTT two-way radios are built with quality materials and tested for durability. We have a range of radios available, including ultra-durable radios like the PTT-594G Pro Rugged LTE Radio. This radio is IP68 rated, making it dustproof and waterproof. It can also withstand drops over five feet and survive over three feet of water for up to 30 minutes.