While many in the business of managing spas understand the need for instant, discrete communication, far too few takes advantage of all the benefits push-to-talk two-way radios bring to the table to help make that a reality in their spas.
These are just a few ways your spa can benefit from push to talk two-way radios for the many members of your staff.
Discretely Inform Team Members of Appointment Arrivals
Not only does this provide everyone the opportunity to add the personal touch with subtle reminders of client names and details about the appointment, it also helps to keep the pace flowing from one service to the next without appearing to rush your clients who have come in for various services, such as:
- Body wraps
- Paraffin treatments
This means that even when the reception area is out of sight of different members of your team, they can be informed of what’s going on and who they’re seeing next, if everyone is wearing a headset, it can be done discretely without interfering with the current treatment in progress.
Keep Security Apprised of any Escalating Situations
While most people go to spas to relax and unwind, there are some who may be wound a little too tight upon arrival. When your best efforts to sooth and satisfy appear to be falling shot, push to talk two-way radios allow you to contact security and inform them of the situation so that they can manage it safely and effectively without disrupting the treatments of other patrons unnecessarily.
Inform Maintenance Staff of Issues Requiring Attention
From hair clogs in sinks to equipment that isn’t functioning properly, no one wants to have their spa treatments disrupted by overhead speakers calling the appropriate staff members. PTT radios allow you to discretely inform maintenance, housekeeping, etc. when they are needed so that none of your guests are disturbed by the necessary elements of the daily grind for your spa.
Make Each Guest Feel Special
Ultimately, spa days are all about making people feel special and pampered. Using PTT two-way radios allows your staff to remind the different technicians about important pampering preferences, special packages ordered, musical preferences from the last visit, or other things that will help to make this a memorable and meaningful experience for each and every guest.
Peak PTT understands the challenges spas have standing out from the crowd and bringing a bit of wow factor into the business of soothing and relaxing others. Contact us today to learn how we can help you find the right tools to make a difference in the lives of your customers through more effective communication. 855-600-6161